Thursday, May 28, 2009

Stop Bluescreen Vista

how to prevent bluescreen from auto restart in vista dell inspiron 1420..



STOP: 0x00000050 (0CFBF04A04, 0X00000001, 0X929C3805, 0X00000000)

win3k.sys - Address 929C3805 base at 928F0000, Datastamp 47c78851

STOP: 0x0000008E (0XC0000005, 0X9416B76B, 0XBL8A6C30, 0X00000000)

win3k.sys - Address 9416B76B base at 940C0000, Datastamp 47c78851

In order to be able to trouble shoot the bluescreens that you've been getting we'll need the technical information from them. It usually shows as STOP: 0x000000?? with four parameters in parenthesis following it that look identical in form to the first one, being 0x and then 8 numbers & letters also known as hex characters.

If the bluescreen doesn't show up long enough to get any of the detailed information, follow these steps:

Click Start > Control Panel.

Click System and Maintainance.

Click on teh System link.

In the left frame click the Advanced System Settings link.

Hit Settings in the startup & recovery section.

Uncheck the box next to Automatically restart.

Hit ok then ok & close the system window.

Now, when the system bluescreens it shouldn't automatically restart and you can provide us with the required information.

remove the auto start...

STEP 1: Stop the Blue screen

a. Restart the system. Press <F8> button when Dell splash screen appear to enter Advanced Boot Options

b. Please used the <Down> arrow key to select for the option of <Disable automatic restart on the system failure>

STEP 2: Please run the Dell Diagnostic to check on the hardware. This test will generate an error if a hardware fault is found.

a. Insert Dell Resource CD (Dell Drivers and Utilities CD)

b. Restart system. Press <F12> immediately when Dell splash screen appears to enter into the Boot Menu.

c. Choose to boot with CD/DVD

d. Run the 32 Bit Diagnostics/ Diagnostic test.

e. Choose to run the Extended Test

f. If there is any error reported, please provide me with the complete error message and the category the error falls into.

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