When searching for a STOP error in Google, the following method will maximize the search effectivness:
- In the search field, type site:support.microsoft.com +Stop and then enter the first set of numbers in the stop error message. For example, if the stop code were 0x0000007b, the best search phrase would be as below:
site:support.microsoft.com +Stop 0x0000007b
- If any file names appear in the first three lines of the STOP error, add those to the search field.
- If that does not return relevant results, progressively refine your search by adding the rest of the numbers from the STOP error code from left to right.
- If you still do not get good results, start over from the top of this list, omitting site:support.microsoft.com +.